Tom Kelly

Tom Kelly President and CEO of enterprise social software company Moxie Software is a leading authority on achieving business results through collaborative innovation. He's helped hundreds of global organizations change the way they create value and compete. Tom collaborates closely with Don Tapscott, Chairman of Moxie Insight a business unit of Moxie Software and co-author of "Macrowikinomics: Rebooting Business and the World" on collaborative innovation strategies for business.
He educates companies on how to leverage social enterprise software to improve collaboration, drive innovation, and customer engagement. Moxie Software’s social enterprise software, Employee Spaces, was designed in collaboration with IDEO, the world reknown design and innovation firm, using their 5 design principles.

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Blog Posts and Updates

Why Design Matters for Enterprise Social Software? The Simple Answer: It Drives Adoption!

As Facebook redefined communications in our personal lives, similar social networking technologies are being implemented across medium to large enterprises to fit the new, collaborative dynamics at the workplace. However, many enterprise solutions in the marketplace lack the intuitive, people-centric design and simplicity found in the tools that we use to communicate with family and [...]

Blog #2 – The “How-to” Playbook of Social Enterprise Software: Increasing Operational Efficiencies – A TEVA Pharmaceutical Case Study

Companies are constantly looking to embrace new ways to improve operational efficiencies, and they can do so by rolling out solutions that facilitate spontaneous associations among employees, customers and partners, creating cross functional programs within an enterprise to share knowledge and drive better business results. To maintain a competitive edge and address dynamic changes in [...]

Blog #1 – The “How-to” Playbook of Social Enterprise Software – Accelerating Product Design and Innovation

Innovation is all about the gen­er­a­tion of new ideas and sharing of knowledge.  Enterprise social networking software brings the best of social net­work­ing and Web 2.0 technology to help companies facilitate ideation and crowd-source knowl­edge, and it does so while adding a little “fun”. There is a lot of hype about social as the new [...]

Salesforce.com’s Acquisition of Radian6 Further Validates Moxie’s Approach to Social CRM

As the media focus their attention on the completion of the Salesforce acquisition of Radian6, I wanted to share some thoughts on its relevance to our industry. Paul Greenberg, the widely respected analyst and otherwise known as the Godfather of CRM, has emphasized the importance of enterprises delivering the best customer service based on customers’ [...]

Meeting with Robert Scoble Today

The team at Moxie has an exciting day ahead. Later today, I’ll be meeting with Robert Scoble, known and respected for his http://scobleizer.com/ blog and its highlights of tech companies and innovative technologies.   Since Robert is a known expert in social technologies, with a lot of interest for the role they play in employee productivity, [...]

Collaboration is a lot more than File Sharing and Micro-blogging

Connecting people to each other to share knowledge is what really drives innovation

There is a lot of noise in the market about leveraging the best of social networking technology for collaboration. Facebook and Twitter have brought to us great insight, but when it comes to enterprise collaboration, companies need to understand it is so much more that just file sharing and micro-blogging.  It’s about finding the right [...]

Why Facebook Beat MySpace

And Why Social Business Software vendors have a few lessons to learn from that

When I saw Chunka Mui’s blog on Forbes titled, “Why Facebook Beat MySpace, and Why MySpace’s Revised Strategy Will Probably Fail”, it generated a key insight about the social business software debate. As you know, the CEO of one of the players in this space keeps saying, “It’s not about Facebook for the enterprise – [...]